You can place an order or contact our customer care team by calling or texting (503) 714-7182 or by emailing [email protected]. We are open for customer support 7 days a week:Weekdays (Mon-Fri) from 8am-8pm Eastern Daylight Time. Weekends (Sat-
In order to process your order online OR on the phone, we require the following information:
Our free and ground shipping options are through USPS, DHL, and UPS. Typical ship time is 3-5 business days. Priority paid shipping is 2-3 business days. We fulfill/ship your order within 1 business day of your order date. Orders are shipped only on
You can subscribe to any of our packages by selecting the subscription option during your product selection. You can choose a duration of 1-3 months for each package to be shipped to your home automatically.You will then be auto enrolled in an auto s
Keep this in mind: Every single body is different. Your results will depend upon your environment and your habits. If you sit on the couch with a bag of Doritos all day, don't expect sea moss to give you energy. If you slam caffeine every night, don'
All products, once encapsulated, are tested for biologics at numerous US-based labs. Raw powders are also tested for heavy metals and product ID/purity to ensure our company's quality standards before making all products. You can check our test resul
Our main ingredients, including Magnesium Glycinate, Wild Sea Moss, One-Per-Day Shilajit, Shilajit Gummies, Better Fiber, Black Seed Oil, and Chill Buttons Gummies, are sourced from unique locations around the world and never from China. All of these
You have 90 days after purchase to initiate a refund. You must send back your bottles, even if they are empty. Email [email protected], text or call (503) 714-7182, and request an RMA number so that when we receive your return, we can issue the
Rest assured, we rarely lose a package that was scanned “delivered.” Usually, it’s either around or in your post box, on the front porch, or with a neighbor. Check there, first. If that fails, customers always have success calling their local post of
We are a locally owned business just south of Portland, Oregon. Our team consists of web developers, graphic designers, marketers, writers, supplement formulators, and customer care agents. Our customer service and our founder are both in-house; our
Yes! We love to help you achieve health benefits and reach your goals. Every customer has different needs, so please give us a call at (503) 714-7182, and we'll help you decide what is best for you.
Typically, we fulfill orders within 1 business day. We ship orders Monday-Friday until noon EST. If your order was placed on a Friday, or during the weekend, it will be shipped on the following Monday. You'll receive a shipping confirmation email wit
Since our products are classified as supplements rather than medication, they are not typically eligible for FSA/HSA reimbursement under IRS guidelines. Most dietary supplements do not qualify for FSA/HSA coverage. For payment, we accept credit and d
We understand your concern. Some of our bottles have the MFG date printed on them, which stands for "Manufactured" — indicating the day it was made. This means your product is X months old, not expired. Sometimes, we have a Best by date printed on th
Great question! Basically, Proposition 65 requires us to display warnings even if there's a small amount of naturally occurring heavy metals. Sea moss contains a level of heavy metals naturally, and so do fibers and almost all earth-based products. T
That’s a great question! All of our bottles are PET, and they are BPA-free. PET is a non-toxic material that doesn't leach harmful chemicals into the supplements, and it is FDA-approved for food and supplement packaging, meeting strict safety standar